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Configure Email Services

This provides instructions for setting up a BlackBerry (BB) account using the Service (BIS) website. Also may help with common email issues (unable to add account/connect to email server). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device. (1 week ago)


You need to create an account to begin sending and receiving email on your BlackBerry® device. Please turn on your device and ensure that it is connected to the wireless network. BlackBerry® 10 and BlackBerry PlayBook® tablet email setup are not supported from this website. (4 days ago)

Service Login

Blackberry® Internet Service Login - Existing users who have not migrated to version 2.0 will be prompted with a migration option after you enter your user ID and password. Continue directly to the Blackberry® Internet Service Login page. Continue directly to the Service Login page. Existing users who have not migrated to BIS v2 will be prompted with a migration option (5 days ago)


Service allows up to 10 email accounts to be accessed, including proprietary as well as public email accounts (such as Gmail, Outlook, Yahoo and AOL). Service also supports the push capabilities of various other BlackBerry Applications. (4 days ago)

BlackBerry Docs

Welcome to BlackBerry Docs. Whether you are an administrator, a developer, or you are using one of our apps, you can find useful information to get the most out of your BlackBerry product. (6 days ago)


The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider. (5 days ago)

How to set up my Service (BIS) : About

About Service Service (BIS) provides access to the email accounts you already have. If you don?t have an email account, or would like an additional one, you can set up a free BlackBerry email account (yourname@bell.blackberry.net). (2 weeks ago)

Fix BlackBerry Network Connection Problems

These basic troubleshooting steps can solve most BlackBerry mobile network connection issues that are not a result of regional or nationwide carrier outages. If the problem is a more complex device issue, your carrier's technical support will guide you through more in-depth troubleshooting. (4 days ago)


Blackberry: INTERNET OUTAGE? cancel. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. (3 weeks ago)

Unable to browse to any websites on the BlackBerry

Service Browsing is not active with the wireless service plan or the wireless service provider does not support this feature. The service books are corrupted or not active. The wireless signal is turned off. The network status of the BlackBerry smartphone is not adequate. (1 month ago)

Definition of Blackberry

large sweet black or very dark purple edible aggregate fruit of any of various bushes of the genus Rubus; bramble with sweet edible black or dark purple berries that usually do not separate from the receptacle pick or gather blackberries

Definition of Internet

a computer network consisting of a worldwide network of computer networks that use the TCP IP network protocols to facilitate data transmission and exchange